Furthermore, you will be involved in the planning and further development of new services and processes, for example by conducting research or preparing initial concept drafts.Another element of your role is the creation of profitability, revenue, and sales volume analyses for products within the eMobility portfolio.
You design, plan, and implement infrastructure technology solutions and ensure their sustainable integration into the existing architecture.You are responsible for managing and continuously developing the existing IT services and contribute your expertise in an advisory capacity to other internal IT units. In addition, you evaluate alternative technologies and identify optimization potential in order to align architectural decisions with the company’s strategic objectives.You develop and maintain the company-wide Asset Classification Methodology (CIAA) and ensure its consistent application while taking security and compliance requirements into account.
As part of our team, you will take on the following tasks: You will acquire new business partners by telephone in order to further expand the DKV CARD acceptance network in the Czechia and Hungary service area. In your position, you will be independently responsible for the network of independent service points in the Fuel & Vehicle Service area throughout Czechia and Hungary.
What makes you stand out You have a degree in business administration, business informatics or a comparable qualification.You have relevant professional experience in the digitalisation of HR processes and cloud-based HR IT solutions (SuccessFactors, Workday, Cornerstone or similar).You have a talent for communication and are enthusiastic about the digital transformation of HR processes.You are characterised by your service-oriented, analytical and strategic way of thinking. Fluent German and English (written and spoken) round off your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are the central point of contact for customers, drivers, and service providers from Germany, Poland, and/or the Czech Republic, handling their inquiries competently and in a friendly manner.You maintain close customer contact via phone and email.You resolve customer issues independently and draw on a network of internal experts to develop timely solutions.You process and review incoming and outgoing customer invoices carefully and efficiently.You provide operational support for the project Roaming @work, a service for internal billing of charging sessions.You continuously develop and optimize existing processes.
You answer questions clearly, solve problems quickly and always respond to our customers with understanding. You draw conclusions from customer feedback on how service and processes can be improved, and take a structured approach to this. You recognise where additional services for our customers make sense and thus contribute to the success of the business.
What makes you stand out You bring several years of experience in network administration or network engineering, particularly with Zscaler, Fortinet FortiGate, Cisco, and Cisco Meraki.You have in‑depth knowledge of current network and security technologies.You have experience in designing and operating complex enterprise networks.Ideally, you have experience managing external service providers.You think analytically and independently solve complex technical challenges.You enjoy knowledge sharing and working as part of a team.You stand out through strong communication skills and a service‑oriented mindset.Very good written and spoken German and English skills round off your profile.
IT specialist).You have professional experience in application development for SAP systems, ideally with a focus on SD/MM.Preferably, you have already gained experience with S/4HANA and SAP BTP.A passion for new technologies, IT trends, and agile development sets you apart.You have strong analytical and communication skills as well as a service-oriented and self-reliant working style within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit.
As part of our team, you will take on the following responsibilities: You take on the control and monitoring of service relationships with external partners and service providers.You also support the specification, tendering, and procurement of new IT services as well as the selection of suitable service providers.In addition, you further develop existing services, SLAs, and KPIs and optimize them in terms of quality, compliance, and cost.You evaluate new technologies or solution approaches and provide recommendations for future business requirements.You conduct monitoring of the applications and services in use and ensure their stability.You also analyze incidents and ensure sustainable resolution within Second Level Support.Furthermore, you plan, coordinate, and oversee IT projects from implementation through testing to rollout, ensuring a smooth transition into operations.You further develop IAM processes such as identity lifecycle, role and authorization concepts, and recertifications, ensuring compliance requirements are met.
You have very strong analytical and communication skills and demonstrate a service‑oriented, self‑driven way of working within project teams.Fluent German and good English skills complete your profile. We are looking forward to your application and to applicants who enrich our diverse culture!
You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design. You bring service design experience across system and app boundaries and are familiar with product data structures. You have excellent language skills in German and English.
What makes you stand out You possess strong expertise in analytical and dimensional data modeling (e.g., hybrid models, conceptual data models, conformed dimensions) and think in terms of long‑lasting, stable data products.You have extensive experience with Azure Data Services (ADLS, Azure Data Factory / Synapse Pipelines, Azure Databricks), Snowflake, and dbt as your central transformation tool.You master SQL at an expert level and use Python confidently for data processes, transformations, automations, and quality checks.You bring experience in dbt governance — including modularization, testing strategies, versioning, documentation, and clean‑architecture approaches.You think in architectural terms, communicate precisely, enforce standards without creating blockers, and ensure the long‑term maintainability, performance, and scalability of the entire data model.You speak business‑fluent English (C1) and good German; experience with Kafka or event‑streaming architectures is a plus.
What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation. You are willing to travel. You have very good MS Office skills, ideally good CRM skills (MS Dynamics).
You actively focus on core products such as fuel, e‑mobility, and fleet management systems. You work closely with Customer Service, Partner Consulting, and Sales Management. You actively support strategic partner and customer meetings in the region. You support the Sales Managers in complex proposal, contract, and pricing negotiations.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
For this purpose, you research technical and market‑relevant information, analyse the results and derive targeted measures to ensure and improve service qualityYou work confidently with relevant systems such as ticketing, monitoring and backend systems as well as partner portals. You create, analyse and use KPIs and technical reports to steer and continuously improve operational qualityIn addition, you handle basic technical enquiries related to AC charging infrastructure, perform initial diagnostics, analyse error patterns and initiate appropriate corrective measures.
Microsoft Dynamics), identity/authentication, PIM, payment/validation services, or tracking and analytics is a plus.You think in terms of customer value, conversion, and KPI impact, and are able to prioritize delivery based on business goals.You enjoy working in a data‑informed way (e.g. funnels, conversion, checkout KPIs) and take pleasure in iterative optimization.You have very good English skills, enabling daily collaboration with international teams.You are highly organized, reliable within sprint cycles, and communicate clearly with developers, architects, marketing, and other stakeholders.You enjoy diving into complex topics and acting as a translator between business and technology.
Business controlling: You will carry out internal toll controlling, analyse the data in detail and derive packages of measures from this, which will be implemented by the supplier product management toll team.Business case modelling: You will create and validate business cases for new products, services or partnerships. In doing so, you will work closely with Controlling, Product Management and Sales to derive recommendations for action.Competitive analyses: You will carry out structured market and competitive analyses, such as benchmarking EETS providers and their differentiating features, and derive strategic implications for the Toll business unit.
Our partners are well-known energy companies such as JET, AVIA, Shell, Oil! HEM and vehicle service providers such as Mr. Wash, ImoWash, Bosch Car Service and TRAVIS. Together with your team, you will develop country strategies and derive goals and measures from them.
With your own motivation and enthusiasm, you will inspire your employees to give their best every day.For the personal support of our micro and small business customers, you will rely on your operational team of around 35 employees in our international service hub. Customer satisfaction and a genuine customer-first mindset in service delivery are your top priorities.You will work hand in hand with your team and the customer service units of all European business units to ensure that the support provided to our micro and small business customers as well as intraday and interday steering is in line with our SOPs.You will establish data- and KPI-driven customer operations, ensure transparency in customer satisfaction and service performance, and use insights for sustainable optimisation.Your impact will be measured by an increase in customer satisfaction.
As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
What makes you stand out You hold a degree in computer science or have a comparable technical qualification.You have experience in operating and further developing Microsoft 365 services and feel confident in modern workplace environments.You bring solid knowledge of Entra ID (Azure AD), Intune, Conditional Access, Microsoft Teams, and SharePoint Online.You have hands‑on experience in PowerShell scripting and ideally in working with Microsoft Graph.You are interested in topics such as automation, security, governance and are motivated to further develop your skills in these areas.You work in a structured, self‑reliant manner and enjoy collaborating in a team.You have very good German and English skills, both written and spoken.